FREQUENTLY ASKED QUESTIONS

Do you charge more for weekends?

Giving a fair go to the customers that can only move on weekends is important to us, so NO our rates are the same on week days as weekends.

Do you move offices as well?

Of course, and with corporate moves you get to have a coordinator from the first point of contact, where he will manage all the aspects of the move, and the GOOD thing is that he comes FOR FREE!

Can you dismantle and reassemble (beds, wall units, desks…)?

We carry General tools, and we can definitely help you with that. Special tools (drills…) need to be supplied by the customer.

When and how do we pay?

Payment is either by cash or credit card half hour before completion of the removal Services on the day. Any other arrangements (i.e. postponed payments…) have to be arranged and approved by the head office.

What about the free box service?

$3 bond paid per box and refunded upon return of boxes.

Can my mates help the removalists?

Of course, any actions that could save the customers money we embrace. But please do not jump inside the truck, since the insurance does not cover you!

Any hidden costs?

Not at all! Being transparent with our customers will always be the key feature for our success.

When should I call a moving company?

The earlier, the better. Although the actual van assignment may not be made until a few days before your move, it’s wise to give your moving company from four to six week’s notice, if possible. The more lead time you can give, the more likely we will be able to meet your preferred delivery schedule.

How long does it take to move?

This depends on many factors, such as weather conditions, size of your home, time required to load and unload, parking, and the direction and distance your shipment is travelling.

Can my possessions be stored temporarily?

If you are unable to take immediate possession of your new residence, your belongings can be stored in a local storage. We provide safe storage facilities for holding your goods until you’re ready for them. However, you are responsible for the storage charges, warehouse valuation coverage and final delivery charges from the warehouse.

How do you measure quality?

By surveying our customers after their relocation. The results are tabulated by a third-party company and distributed to all internal service providers on a daily basis. This allows us to receive feedback on an ongoing basis, while also tracking trends so we can continue to identify areas for improvement.

How does your service differ from that of your competitors?

In addition to offering the highest quality of service, backed by the most resources in the industry, we offer a variety of packages that can offer a customize relocation experience for everyone.

WHAT OUR CLIENT SAYS

“Would like to thank the guys at the office but especially the men in the truck. They did not let us lift a finger. Exactly what we wanted.”

Sasha Bell – Top Ryde – 2 Bedroom Removalist Work

WHAT OUR CLIENT SAYS

“This is the third time Six Brothers Removalist has moved us in two years. We are always very happy with the removal crew, hence our loyalty to you. Keep up the good work! Many thanks.”

Cremorne – 1 Bedroom Removalist Work

WHAT OUR CLIENT SAYS

“Please thank Johnny for a great job. He deserves high praise. Will definitely use and recommend Six Brothers.”

Prem Singh – The Ponds – 2 Bedroom Removalist Work

WHAT OUR CLIENT SAYS

“Thank you Bojana for arranging such a smooth move. Have spoken highly to friends and family.”

Five Dock – 1 Bedroom Removalist Work

WHAT OUR CLIENT SAYS

“I have moved from Sydney to Melbourne once and dreaded the move back because of the first experience with another removalist company. Six Brothers assured me of a seamless move which I was skeptical about but must admit it was a great experience as a customer. Big thank you to Romeo!”

Owen Zhang – Carlton – 1 Bedroom Interstate Removalist Work

WHAT OUR CLIENT SAYS

“Romeo and Ronnie were awesome. Friendly and quick. They made it look easy. Really appreciate the professionalism.”

Andy Ayoub – Condell Park – 3 Bedroom Removalist Work

WHAT OUR CLIENT SAYS

“The only removalist company that was willing to move us to QLD on the same day. Really helped us get to where we wanted with a very reasonable price. Randy we thank you :-)”

Joanna Mitrevski – Belmore – 3 Bedroom Interstate Removalist Work

WHAT OUR CLIENT SAYS

“We were in capable hands for the team we had for our 4 bedroom house move. They were very friendly, professional and exceeded our expectations on price. Thank you six brothers.”

Sophie Hunter – 4 Bedroom Removalist Work

WHAT OUR CLIENT SAYS

“I was very pleased with the prompt and professional service provided by this company. From the moment I picked up the phone to inquire about the service, I was treated with so much respect and courtesy. The staff members who came in to help me with lifting my furniture worked very efficiently. Above all, the manager was very attentive as he took the time to ring me and check with me before and after the service, to make sure that the job was done properly. I highly recommend the Six Brothers Removalists. You won’t be disappointed.”

Melina Kristyono – Removalist Work

WHAT OUR CLIENT SAYS

“I had a great experience with these guys. They were super pleasant and made me feel really comfortable which was a real big deal to me. All of my items were moved safely and I had no negative issues whatsoever. They were on time, worked at a great pace, ask clarifying questions when needed. Great value for money. Highly recommended this company!”

Elizabeth Emily – Removalist Work

WHAT OUR CLIENT SAYS

“Just finished an epic move after 21 years in the one place, large 4 bedroom house to move, with some really large difficult items, lots of steps at both ends, 2 trucks 4 men, 10 hours non stop grind. No grumbling, smiles on faces, I was just was so impressed. This is a tough job but these guys rock. Once again I cannot thank you guys enough.”

Ashley Kingston – 4 Bedroom Removalist Work

WHAT OUR CLIENT SAYS

“Thank you guys, great service. Very heavy and precious piece moved with care. Great job. Highly recommend.”

Alison Sweeney – Removalist Work

WHAT OUR CLIENT SAYS

“This is 2nd time I’ve used Six Brothers Removalist for my move. Six Brothers Removalist did an awesome job for my move and I’m not left disappointed. They were on time and took special care moving my furniture and belongings. Big Thank you to Frankie and Johnny. You guys did an awesome job and it’s very much appreciated. Highly recommend Six Brothers Removalist!! For their great service and affordable prices!”

Charina Wunderlich – Removalist Work

WHAT OUR CLIENT SAYS

“Great experience with the guys. The guys were very good in their job. Took very good care of our stuff and. Very good communication skills. Would definitely use them again.”

Younan Goro – Removalist Work

WHAT OUR CLIENT SAYS

“The guys did an excellent job. They handled my items with extreme care and were very efficient. They were on time. They were very friendly and approachable. Great price. Highly recommended. Will definitely use them again in future. Very very happy. Thank you :-)”

Stephen Munoz – Removalist Work

WHAT OUR CLIENT SAYS

“We had Frankie and Johnny move us from a 2 bedroom house to an apartment that had particularly troublesome stairs. They went above and beyond to get everything in, and were extremely efficient, patient and friendly. Wouldn’t hesitate to book again, they were great!”

Alex Cousley – 2 Bedroom Removalist Work

WHAT OUR CLIENT SAYS

“We were really impressed with these guys. They arrived right on time, and did the whole job really efficiently. Our sofa arrived in mint condition. They were easy and pleasant to deal with from the time of booking until the completion of the job.”

Hayley Gray – Removalist Work

WHAT OUR CLIENT SAYS

“I highly recommend using Six Brothers Removalist, especially the services of Frankie & Johnny! They called me prior to arriving and came exactly the time they mentioned. Very professional conducting the move effectively and efficiently without any drama. Good work! “

Joe Young – Removalist Work

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