Privacy Policy | Six Brothers Removalist
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Privacy Policy

Privacy Policy for Six Brothers Removalists Pty Ltd

At Six Brothers Removalist, accessible from www.sixbrothersremovalist.com.au, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by Six Brothers Removalist and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Six Brothers Removalist. This policy is not applicable to any information collected offline or via channels other than this website.

Consent

By using our website, you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.

How we use your information

We use the information we collect in various ways, including to:

Log Files

Six Brothers Removalist follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services’ analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Six Brothers Removalist uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.
For more general information on cookies, please read the Cookies article on Generate Privacy Policy website.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Six Brothers Removalist.
Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Six Brothers Removalist, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Six Brothers Removalist has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Six Brothers Removalist’s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Six Brothers Removalist does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
If you have any questions or concerns about our Privacy Policy and how we use the information, please contact info@sixbrothersremovalist.com.au for further information.
Management
Six Brothers Removalists Pty Ltd.

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Moving Process

We follow a straightforward 3-step process, starting with estimation and finishing with seamless delivery, ensuring a top-notch 5-star service.

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Move Day

On the scheduled day, We arrive, pack, and move your belongings to your new location.

Contact Us

Request a quick quote by reaching out to us via email, submitting a form, or by  call.

Book your calender

After receiving your quote, let’s pick a date and time that suits you best for your move!

Move Day

On the scheduled day, We arrive, pack, and move your belongings to your new location.

Removalist Reviews

Our customers are our greatest advocates. We’ve received hundreds of 5-star reviews on Google by providing a stress-free move at an affordable rate with customer exceptional service. Moving is easy when you trust Six Brothers.
Click through below to read through a few reviews from some of the thousands of happy customers we’ve helped move successfully and stress free.

Our Partners

Partner Programs currently working with Six Brothers Removalists.

What to expect on moving day?

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We arrive at your home on time with all the necessary equipment. Our removalist team brings trolleys, blankets and straps and will happily help disassemble and pack any furniture and belongings.
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We pack your furniture and boxes into one of our 25 specialist trucks. Your place will be left clean & tidy and you precious valuables will be carefully and securely strapped in place.
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Our removalists will bring your furniture and belongings to your dream home, on schedule. Our trucks are equipped with real time tracking so you can be fully prepared for our arrival.
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Your precious furniture will arrive at your new home, as you left it. Our removalists will place your belongings in the right rooms, as you wish. We’re also a team of handy men and will also happily assemble your furniture!
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We supply with you with the bill and total with no surprises. Your stress-free move is completed safely, efficiently and in record time. It’s as easy as that!

Frequently Asked Questions
Do you charge more for weekends?
We understand that some of our customers are only able to move on the weekends. In the interest of giving everyone a fair go, we charge the same for weekend and weekday moves! We’re also striving to offer our customers a highly affordable moving experience so we’re one of the cheapest removalists in Sydney.
Do you move offices as well?

100%! We’re experts in office removals and logistics. With our corporate moves, we even send a coordinator free of charge to help strategise and organise all aspects of the move.

Can you dismantle and reassemble (beds, wall units, desks…)?

Absolutely! Our removalists are also handymen. Our certified team carry general tools and are more than happy to help with disassembling and assembling any furniture. However specialist tools such as drills will need to be supplied by the customer.

Where are you located?

We’re Sydney Removalists with our office located in the heart of Parramatta.

We do however, offer our services to anyone living in NSW as well as interstate/virtually Australia wide.

When and how do we pay?

Payment is either by cash or credit card a half hour before completion of the removal services on the day. Any other arrangements (i.e. postponed payments) will have to be arranged and approved by our head office before your scheduled move.

When it comes to our payment process, everything is transparent and up front. We tell you everything you need to know before the day we remove your furniture to your new home.

What about the free box service?

Our removalist team happily offers unlimited free boxes to help make your move that much easier! We ask for a conditional bond of $3 per box.

Can my mates help the removalists?
Of course, anything our customers can do to make moving cheaper, we’re all for it. However a special note to please avoid jumping inside the truck, since the insurance does not cover you!
How Long Have You Been Providing Removalist Services?

We started Six Brothers in 2009. Beginning as a family run business, we noticed people saw moving as a stressful experience. This made us determined to break the negative stereotype around moving by offering an exceptional service, excellent rates and by making moving day an enjoyable experience!

Click here to read more about us and how we started one of the leading removalist services in Australia.

What days are you most busy?

We tend to be busy on weekends due to our customers working schedule. Due to this reason, we do recommend you book a few months in advance should you require our help on the weekend to ensure you have a spot.

What is backloading?
Backloading is utilising the empty space of one of our removalist trucks that’s completing an interstate or long distance removalist job. This will typically be a truck that’s returning from the state or town it originally came from.

Backloading is a great option for customers who have a little more flexibility with their moving sate in exchange for a cheaper moving option. It benefits both parties. We can use the space of a returning truck that would have otherwise been empty, in exchange for a cheaper rate on your move.

An important note: There’s absolutely no difference in the service when it comes to a regular move or a backloading move. All customers that choose backloading will still receive the same 5-star service Six Brothers is famous for!
What's the cost of a removalist?

The cost of a removalist comes down to many different factors. For example: the size of your house, amount of furniture to be moved as well as distance to travel can all factor into the cost of your move. Our goal however is to always provide the best rate for our customers!

For a general estimate on your move please click here or use our moving calculator for a more accurate quote.

How do you keep costs low?

Mainly by getting our processes down to a T. We’ve been helping our customers successfully move for years which means we can get the job done as efficiently and affordably as possible.

Do you charge a fuel levy?
Yes all jobs have a minimum of 5% fuel levy. Fuel levy can change depending on distance travelled:
 
  • Jobs that exceed 40km have a 10% fuel levy
  • Jobs that exceed 80km have a 20% fuel levy
  • Any jobs that have return travel are a minimum of 15% fuel levy regardless of the distance between
  • Additional charges may apply if the destination runs  through a toll road/highway
What times are you available?
The following are our shift times when you can book our removalists in for your next move:

  • 7:30 am – 9:00 am
  • 9:00 am – 1:00 pm
  • 11:00 am – 2:00 pm
  • 1:00 pm – 4:00 pm
  • 3:00 pm Onwards
Any hidden costs?
No way. Being transparent and up front with our customers will always be the key feature of our service.

We ensure our customers are fully aware of all costs involved in their removal so they can be fully prepared.

We take pride in offering great customer services and also being one of the cheapest removalists in Sydney.
When should I call a moving company?
The earlier, the better. Although the actual van assignment may not be made until a few days before your move, it’s wise to give your moving company from four to six week’s notice, if possible. The more lead time you can give, the more likely we will be able to meet your preferred delivery schedule.
How long does it take to move?
This depends on many factors, such as weather conditions, size of your home, time required to load and unload, parking, and the direction and distance your shipment is travelling.

We do however, work hard to ensure we get the move done as quickly and safely as possible!
Can my possessions be stored temporarily?

Absolutely. We offer highly affordable temporary storage solutions with well-ventilated modules where we can store your belongings in our local storage. Your goods will be safe and sound in our storage facilities until you’re ready to pick them up.

Note: Using our storage facilities comes with storage charges, warehouse valuation coverage and final delivery charges from the warehouse.

How do you measure quality?
We’re always seeking feedback from our customers and have a range of established channels that allow us to monitor performance.

We also survey our customers after their relocation. The results are tabulated by a third-party company and distributed to all internal service providers on a daily basis. This allows us to receive feedback on an ongoing basis, while also tracking trends so we can continue to identify areas for improvement.
How does your service differ from that of your competitors?

In addition to offering the highest quality of service, backed by the most resources in the industry, we offer a variety of packages that can offer a customized relocation experience for everyone.

Do you offer backloading?
Yes we do! As we’re proudly one of the best interstate removalists in Sydney, we’re constantly on the road helping our customers move interstate. This means we’re often able to offer our customers backloading opportunities for a more affordable move.

Our backloading services are so cheap, we’ll beat any quote our customers receive by 5%! Give us a call to find out more.

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